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Integrity program on crisis period (COVID-19)

29 APR 2020

29 APR. 2020 / por Diego Silveira

The COVID-19 pandemic crisis is already happening and we are probably going to see it´s impact in waves on months to come, there are several closed businesses in many countries and social isolation is a huge thing in companies routines, and consequently their revenues.

Therefore, it is natural to a business focus on other priorities right now, like simply surviving.

Homeoffice, wages and work journey decrease, employees dismissal, and the lack of direct contact are some examples of the “new reallity”  in many businesses, and that´s probably going to stick for quite some time.

Despite of that urgency sense on adopting new fronts, like the ones mentioned above, in order to minimize the damage and the virus infection, it is fundamental to have a greater worry with corporate integrity systems. After all, they tend to be great allies in uncertain moments.


Benefits of an integrity program in crises time:

The unstable environment, the pressure caused by market and the flexibilization of some processes create loopholes for companies and they can be exposed to high risks, such as non-complying with standards, misconduct, corruption, money laundry, and conflict of interest.

By adopting efforts from process determined by integrity problems are sustained, it is possible that the company:


-Standardize behaviors and manage to keep ethic conduct and transparency by the employees

-Predict and mitigate future risks

-Conserve the quality and effectiveness of activities even in home office

-Avoid non-compliance with rules and laws that can lead to fines

-Bring a feeling of security and stability to the employees, investors, and partners


How to keep the integrity program up and running?


To keep the integrity program in COVID-19 period, it is necessary to invest more time in disseminate policies and procedures. E-mails, direct messages, remote access files, and application are some examples of communication really used in this first stage.

The training cycles of integrity programs must not be interrupted. Far from it, it is fundamental that they are enhanced and intensified to ensure a better team compromising to the imposed changes during this crisis period.

The consistent investment in platforms to optimize processes allows the practices of an integrity program stay agile, optimized, and assertive.

It is necessary to remember that every crisis has an end. Thus, in a few months, the organization’s routine and the market should go back to normal.

Thinking of that, the best way to avoid problems in the future is by adopting the integrity program to the new reality – not neglecting it, through adoptions of practices that aim at the commitment to laws and risk management.